Microsoft CRM
Microsoft Dynamics CRM 4.0 is a fully integrated relationship management (CRM) system.
Microsoft Dynamics CRM gives you the capability to easily create and maintain a clear view of any relationship from first contact through purchase, all the way through and post-sales support - and any interaction in between!
With tools to enhance your company’s sales, marketing, and customer service processes—along with native Microsoft Office Outlook integration—Microsoft Dynamics CRM delivers a fast, flexible, and affordable solution.
Microsoft Dynamics CRM helps you drive consistent and measurable improvement in everyday business processes.
Works the way you do!
With a streamlined user interface, wizard-based tools, and close integration with Microsoft Office applications, Microsoft Dynamics CRM works the way your people work.
Get started quickly by working in a familiar Microsoft Office Outlook 2007 interface that lets your people manage customer relationships without having to learn a new application.
Empower users by enabling your people to create workflows and reports without the assistance of technical support. Instead, they create them via new wizard-based tools that are easy to use and maintain.
Achieve results by helping your people make more informed decisions in how and where to invest their time, budget, and resources, with Microsoft Dynamics CRM’s improved planning, forecasting, and online/offline reporting features.
Works the way your business does
Microsoft Dynamics CRM provides choice and flexibility in how you implement and customize your CRM application so you can achieve the best possible fit for your business.
Consistent business processes with flexible business automation tools built on the same foundation as Windows, the Windows Workflow Foundation (WWF).
Conduct business globally with full support for multiple languages, multiple currencies, and across multiple time zones.
Model your business accurately with out-of-the-box support for many-to-many business object relationships and self-referential business relationships
Works the way technology should
Microsoft Dynamics CRM is a highly flexible CRM system that can grow and change alongside your business, because it’s built on industry-standard technology that’s both reliable and efficient.
Operational efficiency with a new multi-tenant architecture to help simplify deployment and support and to enable more efficient use of hardware.
Multiple deployment options are supported, including on-premise, partner-hosted, meaning there is a cost effective solution to suit your environment and requirements.
Enhance scalability and performance with clustering and load balancing, as well as parallel inbox processing and wide area network (WAN) performance improvements.