CRM Administrator - what skills do you need?
January 15, 2009 by JFerguson
A question that many clients have asked us in the past is, what skills do they need to admin a CRM system?
An interesting article on the Crowe Horwath CRM Blog explains just that!
But what should you look for in a CRM admin? It can be a challenging position to define. On the one hand, you need someone who can handle the business requirements, managing scope, timelines, and user expectations, but also someone who can deliver much of the work or coordinate the various technical departments in order to maintain and modify the system along with the growing needs of the business.
Read the whole article, here.
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